FAQs

 

How should I prepare my Skin for a Facial?

To prepare your skin best for a facial treatment, you should pause harsh active ingredients, skip heavy hair removal, and stay hydrated in the days leading up to your appointment. Do not exercise right before or after a Facial & do note use saunas or steam rooms pre or post Facials.

Is there anything that’s best to avoid prior to a Facial?

Retinoids and Acids: Stop using retinols, Tretinoin, AHAs, BHAs, and strong chemical exfoliants 3 to 7 days before your appointment to prevent raw or stinging skin. Hair Removal: Avoid waxing, threading, and chemical hair removal creams on your face for at least 5 to 7 days prior. Sun Exposure: Stay out of direct sun and avoid tanning beds for 5 to 7 days. Sunburned skin cannot safely undergo a facial. Injectables: Wait at least 2 weeks after getting Botox or dermal fillers before booking a facial

What should I to do before your my Facial?

Hydrate: Drink plenty of water in the 24 to 48 hours leading up to your visit so your skin is plump and receptive. Use your current Skincare products that we have recommended or very gentle non-stripping cleansers Arrive Clean (or Ready): While your esthetician will cleanse your face, arriving free of heavy makeup makes the transition smoother. Communicate: Bring a mental or physical list of the products and medications you use so your esthetician can tailor the session safely. Be sure to communicate to your estheticians any changes before each Facial.

What should I do to prepare my skin for a Brow Wax treatment?

Proper skin prep and aftercare is a good waxing practice and is essential to have a positive waxing experience.  It’s best to lightly exfoliate the skin one-two days before a wax treatment with a gentle scrub, to remove dead skin cells that surround the hair follicle. *Do not use active exfoliants like Retinol 2 weeks prior to a Waxing or AHA’s 1 week prior Always start your waxing session with freshly washed skin. Scrub up with a mild soap to remove any germs, sweat, oil, or other residue.  Be sure to apply after care to the newly waxed skin for best results.

How long should Brow hair be for a wax treatment?

The hair always needs to be at least enough length to be tweezed or waxed. Usually about 2-4 weeks after your previous Brow Wax.

Should I book in advance?

We highly recommend booking services at least 4 weeks in advance to ensure your preferred time and service will be available.  Please inform us of any allergies, sensitivities, medical conditions, or injuries so that we may accommodate your needs. Please contact the Studio directly.

What happens if I’m unable to keep my appointment?

We kindly request you give us 24-hour notice on any service cancellations or changes.  A 50% fee will be applied to all appointments that are cancelled within a 48-hour period of the appointment time. 

What is the studio etiquette?

Please arrive 5 minutes prior to your scheduled start time. We are by appointment only, if the studio door is locked, please have a seat outside the Studio front door on the bench or feel free to wait in your vehicle if you prefer. We will text your when the Studio door is open and when we are ready to receive you to begin the scheduled treatment.

In order to honor each guest’s experience, late arrivals will only receive time remaining of their appointment. 

Does the studio have Covid-19 sanitation guidelines?

Yes, we subscribe to the highest safety and sanitary standards at our Skin Studio. Out Holistic Estheticians will always wear a Face Mask for your added protection. We ask that clients sanitize their hands when entering our studio, and or wash hands before we begin the treatment. We will screen clients before a treatment. If you are not feeling well, please reschedule your appointment or we are happy to connect online or by phone. We can change your appointment to a Facial Fitness consultation and adjust or replenish your daily skin care regimen to keep it in tip-top shape. If your skin care products are running low, we will ship them free of charge.

We go above and beyond State Board sanitation guidelines, and strictly follow recommendations from the Centers for Disease Control and Prevention (CDC), the World Health Organizing (WHO), and local and national health organizations. Your health and safety is our top priority.